Customer Services
Buy from Japan processing fees
Buy from Japan payment and fees
Once order been made and purchaed item it will be shipped to our warehouse.
The parcel will have a domestic shipping fees charges and International shipping fees, shipping fees are calculated based on weight and sizes.
You may merge your orders and we will ship all the orders in 1 package depending on the sizes and quantities.
Payment and Fees
Purchase and payment
Please make payment when check out from your cart on your purchase.
1. There will be a consumption tax on the purchased item. All payment portal charges wil be borne by the buyer eg. PayPal fees, Alipay fees, Bank transfer charges and UnionPay fees.
2. Purchase/ Processing fee
There will be a processing and packaging fees for providing our services on purchasing of goods and upon receiving the domestic shipping.
Flat rate of Processing fees JPY300 per item on the purchase from (Rakuten, Mercari, Yahoo) + Service fees 10% (*minimal charges jpy1,000 per-order whichever is higher)
+ Packing fees JPY1,000.
3. Insurance plan : delivery compensation by the Shipping company service
Fee differs depending on the selected plan. Estimated insured amount will be depending the goods price.
Please contact our admin if any insurance plan required for the purchase at [email protected], please provide your registered email address and order invoice number.
Costs related to international shipping
There will be options of shipping services and the shipping fees will depend on which shipping company you prefer.
1. Domestic shipping fee
The seller will impose a domestic shipping from the store to our warehouse in Japan.
- Domestic shipping fees is at approximately at jpy1,500 onwards depending on the package's weight/size, where the package is being sent from, and the shipping methods.
- To ensure that the package will arrive safely, we will make sure that the local seller to ship with trackable shipper and domestic shipping fees will be imply eventhough if the seller may state that it is free shipping.
2. International shipping fee
JP Post / DHL , We ship worldwide and you have selection of JP Post or DHL for local and International courier services.
Once the parcel have been collected by the postal company then the tracking number will be updated to your account orders.
- → Shipping Methods (JP post / DHL international shipping)
- → International Shipping Fee
- → Simple Estimation Tool
3. We ship worldwide with the options of JP Post or DHL, we are not responsible for any duties and tax in buyers countries.
*Please check your duties and tax.
