Customer Services
You can find answers to most questions and issues about Wholesale B to B Auction (click here),
about processing and fees for Buy from Japan (click here),
You may click on the chat button below or you may go to your account and open a ticket, we will get back to you as soon as possible.
Our Customer Care team is available during the working hours from 9:30am till 6:30pm Japan time.
If you still have a question and Still need to contact us? or send us an email.
Important: please only submit one enquiry about the issue you’re having and if we have multiple messages about the same thing, it can slow things down. We look forward to hearing from you!
